Hey there!
At Boho Casino, we truly believe that trust is everything. That’s why we’re committed to being upfront and honest about how we collect, use, and protect your personal information. This Privacy Policy explains everything in simple, clear language so you know exactly where you stand.
1. Information We Collect
When you join and play at Boho Casino, we may collect:
- Personal details: Name, email address, date of birth, phone number, and residential address.
- Account and gaming data: Login details, deposit/withdrawal history, and game play activity.
- Payment information: Transaction details (we never store full credit card numbers).
- Technical data: IP address, device type, browser version, and location (country level only).
- Communication data: Messages you send to our support team.
We only collect what is necessary to provide you with a safe, smooth, and personalized experience.
2. How We Use Your Information
We use your data to:
- Create and manage your Boho Casino account
- Process deposits and withdrawals quickly
- Offer you relevant bonuses and promotions
- Improve our games and website experience
- Provide excellent customer support
- Comply with legal and regulatory requirements (including responsible gaming and anti-money laundering rules)
- Send important account notifications and occasional personalized offers (you can opt out anytime)
3. Sharing Your Information
We never sell your personal data. We may share information only with:
- Trusted payment providers and game suppliers (strictly necessary for operations)
- Regulatory authorities when legally required
- Professional service providers who help us run the casino (under strict confidentiality agreements)
All partners are required to protect your data at the same high standard we do.
4. Cookies and Tracking Technologies
We use cookies to make your experience better — remembering your login, favourite Boho Games, and language preferences. You can manage or disable cookies through your browser settings at any time.
We also use analytics tools to understand how players use the site so we can keep improving it.
5. Data Security
Your security is extremely important to us. Boho Casino uses industry-leading encryption (SSL), firewalls, and secure servers to protect your information. We regularly review and update our security measures to stay ahead of threats.
6. Your Rights as a Canadian Player
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate information
- Request deletion of your data (subject to legal obligations)
- Withdraw consent where applicable
- Opt out of marketing communications at any time
To exercise any of these rights, simply contact our support team.
7. How Long We Keep Your Data
We keep your information only as long as necessary to provide our services and meet legal requirements. Once it is no longer needed, we securely delete or anonymize it.
8. Changes to This Privacy Policy
We may update this policy occasionally. We will notify you of any material changes via email or a prominent notice on the website.
9. Contact Us
If you have any questions, concerns, or requests regarding your privacy, please don’t hesitate to reach out. Our friendly team is available 24/7 through live chat or email.
Email: support@bohocassino.com